If it improves, the device may not be compatible with Maya (or that specific version). If the problem continues after installing the current updates, unplug them from the computer and test performance. Search online for the device and available updates to install. Perform a clean uninstall | Download & Install | Autodesk Knowledge Networkĭevices such as Wacom tablets or 3D mice have unique drivers that need to be updated regularly. it is important to follow the clean uninstall guide when using this process. Perform a clean uninstall and reinstall of Maya:Ĭlean uninstalls are very helpful to determine issues within Maya. Note: Updates are separate installation processes that are not included in the initial download regardless of when it was installed Once identified, use this guide to locate and install the applicable update for Maya: Where to find Updates and Add-ons for Maya.
Identify the version of Maya that is installed by following this guide: How to check what version of Maya is installed. Install the latest driver for the graphics card in the system (see How to update to the latest certified video driver for Autodesk software). Review the certified hardware list to confirm that the installed card is adequate: Autodesk Certified Hardware. Review the system requirements page to confirm that the machine is compatible: System requirements for Autodesk Maya. Solution: System Requirements are not met:
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